About our text messages
Silver Diamond Detail LLC sends text messages (SMS) to customers who request a quote or service from us and agree to receive them. Our messages are transactional, which means they are about your service request:
- Appointment confirmations
- Scheduling changes
- Pickup notifications
- Job status updates
- Links to estimates and invoices
- Replies to your questions
This program sends transactional messages only. We do not send marketing texts through it.
How you opt in
You can opt in to our text messages in either of two ways:
- On our quote form. Check the SMS consent box on our Request a Quote form. The box is optional and unchecked by default, and you can submit the form and get a quote without checking it.
- By texting us. Send a text to (425) 588-8504.
Our quote form is provided by FilmIQ, the system we use for quotes, customer records and service texts.
This is the consent text next to the checkbox on our quote form:
I agree to receive transactional SMS messages from Silver Diamond Detail LLC about my service request (appointment confirmations, scheduling changes, and pickup notifications). Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase.
Consent is not required
Agreeing to receive text messages is not a condition of any purchase. You can request a quote, book an appointment and have work done whether or not you opt in. If you do not opt in, we can reach you by phone call or email instead.
Message frequency and rates
Message frequency varies with your service. For example, you may get a message when an appointment is booked or changed, when your vehicle is ready for pickup, or when we send you an estimate or invoice.
Message and data rates may apply, depending on your mobile carrier and plan. Carriers are not liable for delayed or undelivered messages.
How to opt out
Reply STOP to any message from us to opt out at any time. You may receive one final message confirming that you have been unsubscribed. After that, we will not send you any more texts unless you opt in again.
You can also ask us to stop by calling (425) 588-8504 or emailing fredy@silverdmobiledetail.com. Opting out of texts does not affect your service. We will simply contact you by phone or email instead.
Getting help
Reply HELP to any message from us for help, or contact us at (425) 588-8504 or fredy@silverdmobiledetail.com.
Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
FilmIQ and the text messaging provider it uses send our texts for us. They handle your mobile number and consent on our behalf, only to deliver our messages.
Your SMS consent is used only to send the types of messages described on this page. For more on how we handle your information, see our Privacy Policy.
Changes to these terms
We may update these SMS terms from time to time. The current version is always on this page, with the “Last updated” date at the top.
Contact us
Questions about our text messages? Contact us:
- Business
- Silver Diamond Detail LLC
- Address
- 21806 99th Ave SE
Snohomish, WA 98296 - Phone
- (425) 588-8504 (call or text)
See also our Privacy Policy and Terms & Conditions.